The use of process servers has been a topic of much discussion within the legal community. While some support third-party providers like ABC Legal, who claim to offer top-of-the-line services, others have raised concerns about the actual quality of the services provided by these companies. Upon investigation, it has been revealed that these third-party companies do not necessarily provide more advanced services than local process servers. Many local servers actually use similar software to keep clients updated on their case progress.

The issue with third-party providers lies in their tendency to charge higher rates for the same services offered by local providers, while also paying their sub-contractors inadequate wages. This kind of exploitation can have detrimental effects not just on clients but also on the service providers themselves.

To avoid such issues, it is highly advisable to engage a local process server, particularly one who operates in the same region as the client requiring the documents to be served. By doing so, clients can avoid middlemen altogether and benefit from a more personalized and prompt service.